USER TERMS AND CONDITIONS
“My Perfect Transfers “
Welcome to My Perfect Transfers!
1. General
These General Terms and Conditions outline the rules and regulations for the use of MyPerfectTransfers on line Website https://myperfecttransfers.com/ has its headquarters in Ethnikis Lefkimis 17 B, 49100, Corfu ,Greece under registered No. MHTE 0829E60000163801. Email info@myperfecttransfers.com
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use MyPerfectTransfers website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “Customer”, “Visitor”, “User”, “They”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
We operate and manage the online bookings under the trade brand name “MyPerfectTransfers”, through which Users make a booking of a transfer service as defined herein operated by drivers of Private and Public Use Vehicles. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
The following General Terms of Use of the Platform, Website and the Service constitute the legally binding terms and conditions applicable to Your access and use of our Web Site and the Service, including any use of software, services, features, functions, content, hyperlinks and/or any other applications provided from time to time by the Company in the Platform and/or in the Service.
Before any use of the Platform and the Service, You are advised to read the present Terms of Use. The User shall be deemed to have accepted the terms of this Agreement without any reservations, exceptions, or limitations not contained herein. In case the User disagrees with any provision of this Agreement, the User shall not use the Service. In case You have any inquiries or need any clarification or information regarding the Terms of Use, or You have any prejudice or relevant inquiry, You are advised to contact Our Customer Help Center via email info@myperfecttransfers.com before proceeding in any booking.
By using the Platform you warrant and acknowledge that You have reviewed, understood, and accept these General Terms of Use unconditionally and without any prejudice and that You are bound by them.
The Company reserves the right to change, delete, amend, renew or modify at any time with no prior notice these Terms of Use in whole or in part; (b) its Policies; (c) the Service; (d) the Technical Specifications of the Web as above, is required by law, possibly without Your prior notice or consent, nevertheless within the context of the business ethics and limits set forth by law.
The Company reserves the right at any time, without providing any justification and without prior notice to the User, to cancel, suspend or terminate the operation of the Service, to revoke or customize the Platform, or certain features of the Platform and the Service. The Users are solely and exclusively responsible and liable with regard to the use of the Web Site and the Service.
By accepting these Terms of Use in accordance with the abovementioned, the Users expressly and unconditionally declare that they have the lawful age which allows them to be bound by these General Terms and Conditions, and have obtained all the necessary approvals and licenses for their registration in the platform and the use of the Services.
2.Transfer Bookings & Service of MyPerfectTransfers
MyPerfectTransfers enables its customers to reserve transportation services over its online We Site as well as through the applications for mobile devices. Our company is a licensed private transfer operator and transportation provider, and we provide transfer services by ourselves and our cooperators. The clients enters into our Web Site legally and book their transfer reservations.
3.Traveller Cancellation or Non Show Guests
You are allowed to cancel your already-booked transfer at any time by sending an email. MyPerfectTransfers has a flexible cancellation policy for booking cancellations which are made 24 hours before the scheduled pickup time.
If you decided to cancel your trip 24 hours before your scheduled pick-up time, you can get a partial refund. In this case, there is a cancellation fee of 20% of the amount paid which will be held by MyPerfectTransfers. The rest 80% is refunded to you.
Cancellations of upcoming booking or changes that are requested during the last 24 hours prior to the scheduled pick-up time is non-refundable and not applicable.
We shall not be liable for cancellation, rescheduling, missing of connection flights or any other circumstances not depending on our actions or inactions and we shall not be able to guarantee the waiting for the passenger at the meeting place beyond the limits of the free waiting time.
In case the client requests a minor change in the booking in the last 24 hours prior the scheduled pick-up time, the customer must contact MyPerfectTransfers by Text or WhatsApp Chat ( +306972996303) and establish if we can accept the requested change. However, the cost of your airport transfer may change. Therefore, the new transfer price will be established. If the new airport transfer cost is less, MyPerfectTransfers will not be able to refund you. But if the new transfer cost is more, you need to make an additional payment.
Complimentary Waiting Time Policy
Our Complimentary waiting times:
Airport: 60 minutes after flight arrival, or time scheduled in the booking order (Driver must Contact MyPerfectTransfers after waiting for 45’)
Port, Bus Station: 30 minutes (Driver must Contact MyPerfectTransfers after waiting for 15’)
Other pickups: 15 minutes (Driver must Contact MyPerfectTransfers after waiting for 5’)
The complimentary waiting time starts counting from the scheduled time. But if your plane is delayed and expected to be later than the scheduled pickup time, please contact us by Text or Whatsapp Chat ( +306972996303) in order to establish if they can accommodate this change in scheduled pick-up time.
If your flight has been delayed more than 6 hours the transfer will be cancelled and you reserve the amount paid to be used in any future.
MyPerfectTransfers commits to doing its best, considering practical limitations, to partially accommodate any delay in the client’s scheduled flight of up to six (6) hours, recognizing that full accommodation may not always be possible due to availability.
We shall not be liable for cancellation, rescheduling, missing connection flight or delay of passenger’s flights and other circumstances not depending on our actions or inactions and we shall not be able to guarantee waiting for the passenger at the meeting place beyond the limits of the free waiting time.
If your flight/ship arrives on time or earlier than the scheduled time, the pickup time will be the same (as it is initially planned). Additionally, you can contact us .
If you have a group transfer and a few travellers from multiple flights are landing at one airport, it is recommended to add the arrival time of the flight that arrives last, as the complimentary waiting time will start counting down from the pick-up time indicated in the booking.
Extra Waiting Time Policy
Extra waiting time means the amount of time added to your complimentary waiting time offered by MyPerfectTransfers. Extra waiting time means that you request from us to wait for you longer than the complimentary time offered for an additional charge. You are not allowed to ask a driver to wait for you after the collection , it is better to do this in advance by phone by Text or Whatsapp Chat ( +306972996303)
In case both parties agree with the settlement and MyPerfectTransfers. has availability to accommodate extra time request and Client agrees to pay the extra charges, the settlement will take place as agreed.
If you need extra waiting time and we can provide you with this service, you need to cover extra fees. Please be informed that the payment should take place directly between the driver and the client in cash.
. Every 30 minutes of extra time are charged as follows:
For a Pickup where a Comfort class / Mini Van is assigned:
EUR 25.00 / 30 min
For a Pickup where a Business & Executive class car type is assigned: EUR 30.00 / 30 min
Traveller No-Show Policy
Traveller No-Show Policy means when a traveller doesn’t appear at the pickup location by the end of the complimentary waiting time and fails to get in touch or answer to provider’s attempts to contact them.The pickup location is the place where a traveller wants to be picked up.
Please be informed that for
Airport pick up is outside the Arrival gate outside on the main Road where our Driver will be holding a sign of My Perfect Transfers
Port pick up is outside the Boat or Ferry where our Driver will be holding a sign of My Perfect Transfers
, MyPerfectTransfers provides information on set pick-up locations and meeting points, which can be found in the confirmation email
. In case a traveller doesn’t appear at the pickup location on time or fails to get in touch with MyPerfectTransfers to arrange extra waiting time the Transfer is marked as a “Traveler No show”. In such a scenario, you won’t get a refund.
If you don’t appear at the pickup location at the scheduled time, MyPerfectTransfers team will try to contact you via phone, text message or WhatsApp.
Driver No-Show Policy
MyPerfectTransfers provider must appear at the pickup location on time. If MyPerfectTransfers is 15 minutes late, he should inform the client directly about the expected delay (via call or text message). If driver is late more than 15 min the client has the right to take another transfer and receive a full refund.
Baggage Allowance Policy
For each vehicle, the suitcase signs show the maximum amount of standard luggage available on board, the size of one standard luggage per piece is 55 x 35 x 25 cm (22 x 14 x 10 inches).
If you are taking non-standard luggage, please choose a bigger Vehicle. The information about the number of pieces of luggage should be correctly provided in your booking, to make sure that the proper vehicle type is assigned to transfer you for.
Please use the notes when you make the booking to add any extra information and we will reply to you for clarifications.
If you carry additional items such as pet carriers, baby carriages, wheelchairs, sports equipment, etc, you have to declare each piece of luggage.
The transfer price is usually calculated, depending on the vehicle class, the number of passengers, the number of pieces of luggage and Extra services. If you carry more pieces of luggage than it is declared and the vehicle cannot fit in, the driver will contact our Help Center If it is possible to change to another vehicle. Please keep in mind that the Driver has the right to refuse any transfer for which the vehicle class does not coinside with the number of luggage as per MyPerfectTransfers Policy.
Traveller Refund Policy
The payment for a transfer usually is fully refunded. It is paid on the following occasions:
If your booked transfer is cancelled by MyPerfectTransfers taxi for operational capacity reasons or no availability.
If your booked taxi is cancelled by MyPerfectTransfers because of force major incidents (such as accidents, local demonstrations, or natural disasters).
There are also some other cases which are as follows:
If you cancel your booked transfer 24 hours before the scheduled pickup time, there’s a cancellation fee of 20% of the sum paid, 80% is refunded to you.
No refund cases:
If you cancel your already booked taxi within less than 24 hours before the scheduled pickup time, we consider this as a non-refundable cancellation. In this case, no refund is expected.
MyPerfectTransfers has the right to cancel the upcoming booking anytime, with or without explanation, as deemed necessary by the company.
4. USER’S REPRESENTATIONS AND WARRANTIES
Here’s a list of user’s warranties:
Compliance with this agreement is lawful.
The user confirms that he/she attentively read this agreement and understood it.
The user is compliant with this agreement.
When entering into this Agreement, the User has not relied on any representation, warranty, statement, undertaking or conduct of any kind other than as expressly provided in this Agreement.
The user has the power to comply with this agreement.
Information provided by a user is true and valid. A user agrees that when a company enters into this agreement with him, it relies on the representations and warranties set out in this clause.
5. Content Liability
MyPerfectTransfers disclaims all liability for any loss, incurred or suffered by you or anyone else, and including any loss arising from the following as any inaccuracy in the information provided by the user or any wars, fires, industrial or trade disputes, typhoons, lightning, floods, or other natural disasters.
MyPerfectTransfers have the right to offer services also with cooperator’s vehicles which are all insured and licensed for third parties and car accidents or injuries that may happen on the road.
6. Jurisdiction
Disputes between two parties regarding the MyPerfectTransfers web site , the existence or non-existence of rights, or any obligations must be interpreted in accordance with the laws of the Republic of Greece. In any case, it’s subject to the exclusive jurisdiction of the competent courts in any city of Greece, under the jurisdiction of which the parties are voluntarily submitted.
7.Cookies
We employ the use of cookies by accessing Wekn MyPerfectTransfers and you agreed to use cookies with the MyPerfectTransfers’s Privacy Policy.
When you visit our website, we notify you of our use of Cookies through a notification banner. By clicking ‘agree’ or by continuing to use the Site or by logging in to secure areas reserved for registered users, you agree and accept the terms of this Cookie Notice and consent to the placement of Cookies on your computer and to our use of Cookies as described in this Cookie Notice. This Notice applies in addition to the relevant Terms of Use or contractual provisions for the MyPerfectTransfers or product being used.
If you do not consent to the use of Cookies, please block or disable them using your browser settings or as explained below.
Some of the cookies on our Site are session cookies which expire when you close your browser and are therefore not stored on your computer. Others are persistent and remain on your computer for an extended period. We may set a persistent cookie for statistical purposes for example in order to enable us to track and target the location and interests of users that access our website(s) to enhance our marketing efforts.
Transfer Bookings & Service of MyPerfectTransfers
MyPerfectTransfers enables its customers to reserve transportation services over its online We Site as well as through the applications for mobile devices. Our company is a licensed private transfer operator and transportation provider, and we provide transfer services by ourselves and our cooperators. The clients enters into our Web Site legally and book their transfer reservations.