1. Definitions 1.1. "Company" refers to Swift Luxury Travel, a luxury chauffeur business. 1.2. "Client" refers to any individual, organization, or entity that engages in the services provided by the Company. 1.3. "Services" refer to the luxury chauffeur services provided by the Company.

2. Booking and Payment 2.1. Clients may make a booking by contacting the Company via the website, email, or other designated communication channels. 2.2. All bookings are subject to availability and confirmation by the Company. 2.3. Clients are responsible for providing accurate and complete information at the time of booking. 2.4. Payment for services is due as per the agreed terms between the Company and the Client. 2.5. Any additional charges, such as tolls, parking fees, or waiting time, will be invoiced separately and are payable by the Client.

3. Cancellations and Refunds 3.1. Cancellations must be made by the Client in writing or via email. 3.2. Cancellation fees may apply depending on the notice period provided by the Client. It's important to note that all deposits made to us are non-refundable. 

4. Responsibilities and Liabilities 4.1. The Company will make reasonable efforts to provide the services agreed upon in a professional and timely manner. 4.2. The Company shall not be responsible for travel delays caused by factors beyond its control, including but not limited to weather conditions, traffic congestion, accidents, or road closures. 4.3. The Client is legally liable for any damage caused by them to any of the Company's vehicles and will be responsible for the cost of repairs or replacement.

5. Airport Transfers 5.1. The Company will provide advice on travel times for airport transfers; however, the decision of travel times is the sole responsibility of the Client/passenger. 5.2. The Company shall not be held responsible for any consequences arising from the Client/passenger's decisions regarding travel times.

6. Delays and Additional Charges 6.1. Late fees may apply if the Client/passenger causes delays exceeding the agreed-upon waiting time. 6.2. Additional fees may be charged for additional stops or route changes requested by the Client/passenger during the journey.

7. Smoking and Damages 7.1. Smoking is strictly forbidden in the Company's vehicles. 7.2. The Client acknowledges that any damages caused by smoking, including but not limited to burns or odors, will result in additional charges to cover cleaning, repairs, or replacement.

8. Safety 8.1. The Company prioritizes passenger safety and ensures that all drivers possess appropriate licenses, qualifications, and insurance coverage. 8.2. The Company reserves the right to refuse service to any Client or passenger whose conduct poses a risk to the safety of the driver or the vehicle.

9. Intellectual Property 9.1. All intellectual property rights, including butnot limited to trademarks, logos, and website content, belong to the Company. 9.2. Clients may not use, reproduce, or distribute any intellectual property of the Company without prior written consent.

10. Privacy and Data Protection 10.1. The Company respects the privacy of its Clients and will handle personal information in accordance with applicable data protection laws. 10.2. Personal information provided by Clients will only be used for the purposes of providing the requested services and will not be shared with third parties without consent, except as required by law.

11. Governing Law and Jurisdiction 11.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales. 11.2. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.