Terms and Conditions 

May we remind you that should you experience any problems locating your driver, you can contact our emergency telephone number +353861209848 in Ireland. Driver locations in Dublin, Cork and Shannon, there is only one exit into the main arrivals hall. Once emerged into this hall you should proceed forward where you should find your driver, he will be displaying a sign with your name and/or company logo.

• Tolls are not included in our rates and if toll route is requested this is at an additional cost.
• A “Point to Point” journey is defined as a transfer from one pick up point directly to a drop off point. If any additional services are requested during the transfer additional charges will apply.
• For pick-ups from Dublin Airport, one hour waiting time is included in the quoted rate (time calculated as per flight arrival time on the official Dublin Airport website).
• For all other pick-ups we allow 15 minutes.
• Rates quoted are inclusive of car parking.

Our Cancellation/Refund Policy

• The standard cancellation policy for all standard vehicles (Luxury Saloon and MPV) is 24 hours prior to the local Dublin pick-up time. For pick-ups outside of Dublin, the policy is 24 hours plus applicable driving time from Dublin.
• For all other services including Sprinters, Coaches (Midsize and Regular), Tour Guides, Coordinators, and Airport Greeters, the cancellation policy is 48 hours prior to the scheduled local pick-up time.
• No-show fees will be charged at the full transfer rate for the service booked. We will always attempt to contact the client or the booking contact before instructing the driver to leave.
• For day trips and transfers, full payment will be charged if cancelled within 24 hours of the scheduled date.
  • No charge or a full refund will be provided for cancellations outside of the 24 hours.
• For multi-day trips (minimum two days or more):
  • If cancelled within 14 days of the scheduled start date, 100% of the payment will be charged.
  • If cancelled outside of 14 days, a 30% cancellation fee will apply.
• We strongly recommend that all clients obtain comprehensive travel insurance to cover unforeseen cancellations or interruptions.
• By selecting "Book Now", you accept and agree to the cancellation policies outlined in this document.
• The company reserves the right to charge an hourly supplement in the case of flight delays.
• Any disputes arising from services rendered are subject to arbitration in an Irish Court of Law. Complaints must be submitted in writing within 7 days of the last usage of services; the date and postmark will apply.
• The driver reserves the right to refuse admission to the vehicle.
• Day hire is understood to be either 8 hours of a calendar day or a maximum of 220 km per calendar day.

Loss or Damage

• Clients will be responsible for any damage caused to Irish Chauffeurs property or to property visited on tour by them due to improper conduct.
• Definitions; The Company: Irish Chauffeurs. The Hirer: Person who paid the funds for hire. Vehicles: Any vehicle used by the company for the carriage of their passengers.

Customer Satisfaction

• Your vehicle should be presented in pristine condition. The driver will be courteous and helpful in every way possible. Should our standard not match your expectation, you can let us know by calling our office number +35318019810.
• General Information: The journey from major airports to the city centre can take from 25 minutes off peak to 50 minutes during peak hours.

NOTE

We would strongly advise passengers to take an overnight bag on the flight to include some clothing items and wash utensils. Luggage is frequently lost and this will help you through your first 24 hours. Always take your medication or tablets on board the flight. We hope you enjoy a pleasant experience with our company and look forward to welcome you to Ireland.

Acceptance by reading your confirmation, you agree to its contents.

• Changes in daily timings must be made in writing no later then 1 day prior to use of the vehicle.
• The Company (Irish Chauffeurs) does not accept responsibility for errors in the confirmation on which changes have not been advised to us.
• The company reserves the right to offer a similar or better standard vehicle in the case where the booked vehicle has experienced a defect or another situation beyond our control.

By proceeding with your booking, you agree to these terms and acknowledge the secure handling of your information in compliance with applicable laws. If you have questions or concerns, please contact us for more details.